Read posts about

We’ll walk you through the customer acquisition journey, from building brand awareness to engaging potential customers, and eventually getting them to take a chance on your business

Customer loyalty analysis helps you lower churn and nurture your existing customer base for more repeat purchases. In a best-case scenario, they’ll turn into a referral channel that grows your top and bottom lines.

But how do you actually go about rewarding loyal customers? You’ve come to the right place. We’ll show you how to reward customer loyalty below so you can improve retention and keep customers coming back for more.

That being said, how does a referral program work? The common theme is that customers are incentivized to refer their friends, family, and anyone who will listen to your brand.

We’ll share some customer retention statistics below, including the average rate of customer retention (between 55-85%), how much more existing customers spend than newcomers (67%), and most importantly, what influences customer retention.

We’ll share 10 of our favorite customer loyalty strategies here in this guide so you can start increasing retention for your own brand.

We’re here to guide you through this complex topic and simplify the process for you so you can get started segmenting your customers and creating life-long fanatics for your brand.

From overcomplexity to unrealistic goals, poor segmentation, and more - we’ll highlight all the reasons why loyalty programs fail so you can avoid these pitfalls yourself.

Learn everything about tiered loyalty programs, why you need one and how it can help boost your ecommerce store's customer lifetime value.