Shopify Loyalty Program: Everything you need to build loyalty and retention

Rivo is a fully customizable loyalty platform built to drive repeat sales and increase customer retention. Rivo is made for brands who care about retention, design & personalization.

Collage of Rivo featuresCollage of Rivo featuresCollage of Rivo featuresCollage of Rivo features
Join hundreds of brands who have already made the switch
logo
Filtered logos nested here in live site.
Show more companies

Superscript

Heading 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

  • Item A
  • Item B
  • Item C
START A LOYALTY PROGRAM

Fully customizable front-end loyalty experience

Create a loyalty program thatā€™s beautiful, custom and completely white labelled. Rivo is an open loyalty platform that seamlessly integrates onto your Shopify storefront. Create a points program, VIP Tiers and be live within hours.

logo
Filtered logos nested here in live site.
Screenshot of onsite touchpoints.

Superscript

Heading 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

  • Item A
  • Item B
  • Item C
PERSONALIZE YOUR LOYALTY PROGRAM

Robust back-end customer data portal

The loyalty data in Rivo pulls directly from you Shopify customers list. So anyone who has an account is already a member.

  • Manage customers, adjust settings,
  • View metrics, analytics and reports right within Rivo
  • Shopify account system ā€“ or use multipass
List of features that has a toggle for each.

Superscript

Heading 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

  • Item A
  • Item B
  • Item C
MANAGE YOUR LOYALTY PROGRAM

Flexible end-to-end personalization

Personalization begins with surfacing loyalty at every stage of the customer journey. Integrate Rivo with your tech stack to deliver a tailored experience for every member, from signup to their 50th order.

A screenshot of order calculation .

Superscript

Heading 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

  • Item A
  • Item B
  • Item C
START A LOYALTY PROGRAM

Fully customizable front-end loyalty experience

Create a loyalty program thatā€™s beautiful, custom and completely white labelled. Rivo is an open loyalty platform that seamlessly integrates onto your Shopify storefront. Create a points program, VIP Tiers and be live within hours.

logo
Filtered logos nested here in live site.

Superscript

Heading 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

  • Item A
  • Item B
  • Item C
PERSONALIZE YOUR LOYALTY PROGRAM

Robust back-end customer data portal

The loyalty data in Rivo pulls directly from you Shopify customers list. So anyone who has an account is already a member.

  • Manage customers, adjust settings,
  • View metrics, analytics and reports right within Rivo
  • Shopify account system ā€“ or use multipass

Superscript

Heading 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

  • Item A
  • Item B
  • Item C
MANAGE YOUR LOYALTY PROGRAM

Flexible end-to-end personalization

Personalization begins with surfacing loyalty at every stage of the customer journey. Integrate Rivo with your tech stack to deliver a tailored experience for every member, from signup to their 50th order.

WHAT IS RIvO?

A modern loyalty platform built for Shopify Plus

Rivoā€™s open platform allows for unlimited flexibility when it comes to building custom experiences.

Build a beautiful loyalty landing page using our visual editor

Fully customizable editor
Customize fonts, CSS, and everything in between using out custom editor. Use our visual landing page editor to stand up a custom loyalty page design in minutes.
Built in the theme editor
Fully integrated in the Shopify online store theme editor.
Request a demo
Visual page builder
Fully customizable page builder that explains how your program works and lets your customers earn and spend points.
Flexible and on-brand
Load in custom fonts, CSS and sections using our flexible solution. Our open platform allows for unlimited flexibility.
Lightning Fast
Rivo loads in under 100ms using our direct integration with Shopify theme app extensions.
Features Grid ICon

Loyalty inspiration pages ā€”ā€Øcreated using the Rivo page builder

7000+ Shopify Plus brands use Rivo to power their loyalty & referrals programs
More inspiration
logo
Filtered logos nested here in live site.
Show more companies

On-site touchpoints and features

Customizable loyalty touchpoints created for on-site retention

Building out components used to take weeks, sometimes months to implement. Now it takes minutes. Drag and drop Rivoā€™s theme extensions right into the customer journey.

Screenshot of checkout modal.
CUSTOMER ACCOUNT
Spend Points in Checkout
Integrate loyalty points or store credit as a payment method at checkout. Reduce friction with redeeming points by making it easy.
On-site
Dedicated Rewards Page
Use Rivo with a fully branded dedicated rewards page. Explain how your program works and let customers earn and spend directly on site.
CHECKOUT INTEGRATION
Automatic VIP Tier Automation
Customers on specific tiers will automatically receive those benefits when they visit checkout. Seamless experience for your VIPā€™s.
CHECKOUT INTEGRATION
Account Loyalty Dashboard
Show a customer all the details they need to know about their program status directly in the customer account. Customize so itā€™s on brand.
POST-PURCHASE
Claim Loyalty Points Extension
Let customers claim loyalty points from previous purchases. Works with passwordless account activation.
CHECKOUT INTEGRATION
Redeemed VIP Tier Rewards
Get the redeemed rewards a customer has and show them directly in the checkout experience.
LOYALTY ACTIVATION
1-Click Passwordless Accounts
Activate customers using a password on their site. Easily use a URL parameter to autofill their email or submit the form on page load.
Screenshot of progress module
POST-PURCHASE
VIP Tier Progress Bar
Let customers claim loyalty points from previous purchases. Works with passwordless account activation.
EYEBROW
Feature title
Show a customer all the details they need to know about their program status directly in the customer account. Customize so itā€™s on brand.
PRODUCT DETAIL PAGE (PDP)
Title Name Potential Loyalty Points on PDPof Card
Dynamically show the potential points a customer could earn by purchasing a specific product.
A blue card with the words Pier 1 Loyalty on it.
CHECKOUT INTEGRATION
Loyalty Account Card
Display an account card tailored to the customerā€™s individual experience.
WIDGET
Loyalty Launcher
Add a floating loyalty launcher to your website for customers to easily earn and redeem anywhere.
On-site
Points in navigation bar
Let customers claim loyalty points from previous purchases. Works with passwordless account activation.
ACCOUNT
Loyalty Activity Log
Let customers claim loyalty points from previous purchases. Works with passwordless account activation.
SUBSCRIPTIONS
Subscription Portal Integration
Earn and spend points directly in your subscriber portal.
Features Grid ICon

Plus more than 150 features that work right out of the box

Features Grid ICon
Points program
Let your customers earn points for purchases and custom actions that you set.
Features Grid ICon
VIP Tiers
Reward customers in different segments on points earned, orders placed, or amount spent. Pass those segments to your ESP.
Features Grid ICon
Custom ways to earn
Let your customers earn points for (almost) anything. Use Rivo custom actions to stand up unique experiences.
Features Grid ICon
On-site touchpoints
Rivo has customizable loyalty touchpoints created for on-site retention.
Features Grid ICon
Visual page builder
Fully customizable page builder that explains how your program works and lets your customers earn and spend points.
Features Grid ICon
Loyalty touchpoints
Integrate Rivo in the Shopify checkout so your customers can spend their points easier.
Features Grid ICon
Store credit / cash back
Rivoā€™s open platform allows for unlimited flexibility when it comes to building custom experiences.
Features Grid ICon
Customer management
Sync your customers with Rivo and manage everything all from one place.
Features Grid ICon
Integrations

Connect Rivo Loyalty to 100+ pre-built apps & integrations

Use Rivo across 100ā€™s of integrations like Klaviyo, Gorgias, Skio and Shopify Flow.
Features Grid ICon
The Loyalty Customer Journey

Bake loyalty into the entire customer journey

Rivoā€™s integrated components provide your customers with a frictionless and automatic way to earn, redeem and signup. Using our 7+ pre-built checkout extensions and on-site components like passwordless login.
A purple background with a white box that says "redeem points" on it.
Checkout Integrated Loyalty
Integrate loyalty points or store credit as a payment method at checkout using over 7 checkout extensions.
Customers can use loyalty points at checkout
Decrease processing fees with neutral payment methods
Reduce friction with redeeming points by making it easy
A purple background with a water bucks coupon on it.
Customer Loyalty Portal
Integrate your loyalty program inside your customerā€™s existing account portal. They can use the same login and
Use the same Shopify account login
Embed bespoke loyalty components in seconds
Make it on brand by customizing everything using CSS
Features Grid ICon
WHY RIVO?

The loyalty platform that pays for itself, and then some

52x
return on investment*
3.1x
Repeat purchase rate
+4%
Rivo driven revenue
7000+
Brands run on Rivo
*based on weighted medians amongst target case studys
Features Grid ICon
Developer TOOLKIT

Ship any loyalty experience on top of Rivo using best-in-class developer tools designed for Shopify Plus

A computer screen with a lot of code on it.
Rivo API
Most loyalty platforms of the past have offered cookie-cutter solutions. Fast-growing DTC brands running on Shopify in 2024 have custom use cases most of the time. The Rivo Developer Toolkit opens up possibilities to build anything.
Ready-to-use setups and loyalty components for getting going
Use liquid and metafields, not workarounds
Developer support via Slack Connect
Modern APIā€™s built for 2024
Rivoā€™s Developer Toolkit
Working with Rivoā€™s APIā€™s are easy and seamless. We integrate directly into Shopify so you can access everything right in Liquid.
6M+
Rivo API calls made everyday
Rivo is our go-to retention app for Shopify. The Rivo team has been consistently supportive, assisting us with both simple and complex setups. Their robust app has delivered significant value to our clients. We highly recommend the app and the dedicated team behind it.
A bald man wearing a black shirt.
Mario Vasilliades
CEO, Series Eight

FREQUENTLY ASKED QUESTIONS

Loyalty is hard. ā€ØRivo makes it easy.

What is Rivo Loyalty, and how does it work?

Rivo Loyalty is a powerful platform to keep your customers coming back by rewarding them for their purchases and engagement. With Rivo, you can easily set up a loyalty program where customers earn points for actions like making a purchase, writing a review, or referring a friend. These points can be redeemed for discounts, free products, or other perks.

How much does Rivo cost?

We have plans starting at $49/month. Our plans are based on your monthly order volume.Ā Visit our pricing page to learn more.

Does my loyalty program integrate with my in-store POS?

Yes! Rivo seamlessly integrates with your in-store POS system. Customers can earn and redeem points both online and in-store.

Can I customize the loyalty program to match my brand's style?

Yes! Rivo Loyalty is designed with customization in mind. You can change everything from the colors, branding, CSS, messaging, ensuring your loyalty program feels like a natural extension of your brand.

How do I migrate from another loyalty platform to Rivo?

Migrating to Rivo from another loyalty platform is simple. Our team will guide you through the entire process, ensuring all your customer data, points, and settings transfer over smoothly.

What support is available if I need help with my loyalty program?

There's a few support options with Rivo. We have 24/7 chat, email, or support through our help center. We also offer dedicated Slack channels and account managers for our Plus plan and above.

Features Grid ICon