Trusted by top brands on Shopify
Pricing for all brands
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Accounts
Personalized Shopping
Starting at
$499
per month
Make it easy for shoppers to sign in and instantly tap into their rewards, preferences, and saved info. It’s one connected identity layer behind the scenes, and a smoother shopping experience up front.
Included products
Standout Features:
- Shareable Wishlists and Favorites
- Apple and Google Wallet Pass
- Passwordless Login and Signup
- Customer Account Personalization
- Recently Viewed and Saved to Cart
- Zero party data collection
- ESP and SMS direct integrations
- Unified Subscriptions and Returns Portal
- +50 integrations
Custom Plan
Loyalty Tech Stack
Build your plan
Custom
per month
Create a custom plan of Accounts, Loyalty, Referrals, and Memberships tailored to how your customers shop. A strong fit for Shopify Plus brands looking to level up retention and long-term customer value.
Choose From
Standout Features:
- On-site Loyalty Touchpoints
- Shopify Native Paid Membership Platform
- Customizable Checkout Components
- Multi-tier Referral Capabilities
- Internationalization and Shopify Markets compatibility
- Shopify Theme and Shopify Flow integrated
- Page builder with custom CSS and Fonts
- Store credit, cash back and points flexibility
- Unrestricted Developer Toolkit Access
- Design and Strategy Resources
- Customer Success Manager and Slack Connect
- +150 more features
What comes included on every plan
Every Rivo plan comes packed with essential features to help you succeed
Dedicated Support
Best-in-class support through chat, email or Slack. Learn through help docs & our resource library.
50+ Integrations
Connect Rivo with unlimited integrations on every paid plan. Connect your tech stack with Rivo.
Technical Account Management*
Strategic account management for launch, reactive, architecture solutioning, and incident response.
*Available on Custom
*Available on Custom
Scaleable Retention Infrastructure
Reliable performance powering billions of programs every day
Intelligent Fraud Protection
Rivo's system detects and handles fraud before it happens.
Fraud Protection Tools
Tools to help you combat fraud
GDPR Compliant
Rivo is GDPR compliant and adheres to privacy best practices
Help Center
Dedicated Help Center with all documented features and resources
plan Features
Compare our plans
Scale Plan
Plus Plan
Custom
Compare our plans
24/7 chat support
Scale plan
$49+
/month
Scale plan
$49+
/month
24/7 chat support
Plus plan
$499
/month
Plus plan
$499
/month
White-glove onboarding
Enterprise
Custom
/month
Enterprise
Custom
/month
Pricing and Usage
Pricing
Month to month billing
$49 - $499
$499
Custom
Point of Sale
Integrate Rivo in store using Shopify POS.
3 Locations
Unlimited
Unlimited
Free Trial
Trial period for using Rivo
7 days
-
-
Order volume
Orders processed per month
200 - 2,500
Up to 2,500
Unlimited
Loyalty & Referral Participants
Guests and members on your programs
250K
Unlimited
Unlimited
Integrations
Integrate with 100’s of apps
Unlimited
Unlimited
Unlimited
Loyalty Lifecycle Emails
Send unlimited transactional emails
Unlimited
Unlimited
Unlimited
Internationalization
Expand your loyalty program by country with expansion stores
$49-$499
50% off country expansion stores
Unlimited
Developer Toolkit Access
Access to the Rivo developer toolkit and Rest API. Includes access to Rivo JS, Rest API, Metafields and Webhooks
Metafields Access
Show Rivo data like points balance, VIP tier using liquid.
Loyalty Platform
Points Program
Start a points program that rewards customers for their purchases and engagement.
Custom ways to earn
Enable customers to earn points for various touchpoints with your brand, such as sharing content, referring friends, or writing reviews.
Store credit program
Redeem for cash back or store credit
Landing page builder
Explain how your program works
Points expiry
Set points to expire after a specific amount of time. Send customized emails before points will expire to encourage engagement.
Paid Loyalty Tier (membership)
Offer a paid loyalty tier or membership and give different benefits at different levels of access.
Translation
Translate or change the messaging of your loyalty program
VIP Tiers
VIP Tiers by amount spent, orders placed or points earned. Categorize your VIP Tiers based on the customer’s activity level on your shop.
Automated Transactional Emails
Send automated white labelled emails through Rivo. Customize with CSS and send through your own domain.
Customer Profile Management
Adjust loyalty points, tiers and see all data about a customer in one place on the profile page
20+ Analytics reports
Access detailed reports on points to find trends and understand what rewards are used most.
Engagement and Retention Features
Checkout extensions
Integrate Rivo directly in the checkout experience with 8 checkout extensions.
Passwordless login and signup
Sign up or login to loyalty with just a password
Customer Loyalty Portal
Show Loyalty activity directly in the portal of your customer account.
Custom Rewards
Custom Referral Rewards
Cash back program
Cash back program
Integrations
Integrations
Integrate with 100’s of apps in our app store including Klaviyo, Recharge, Gorgias, Sendlane, Fuego, Tapcart, Recharge, Skio and more.
Unlimited
Unlimited
Unlimited
Klaviyo integration
Basic integration with Klaviyo passes over data, while our advanced integration passes over all events and data for segmentation and flows.
Basic*
Advanced
Advanced
Shopify Flow integration
Integrate Rivo with Shopify Flow to create highly personalized workflows for earning, tiers and integrating with other apps.
Custom API abilities
We’ll liaise with your agency or preferred app partner to solution so Rivo is compatible and can work with our agnostic API.
Onboarding, Support & Services
Knowledge base
24/7 access to our knowledge base
Email Support
Best-in-class email support
Live Chat
Best-in-class live chat support
Priority Slack Support
Dedicated Slack channel with the entire Rivo team
Migration / Replatform assistance
Get migration help and training on Rivo from our team
White glove onboarding
Our team will help build, design and implement the loyalty program on your site.
CSM & Technical Account Manager
Your dedicated CSM will be there to help with anything and everything Rivo.
Security, Data and Infrastructure
Developer Toolkit
Developer Toolkit consists of our Javascript API, REST API, Metafields and Webhooks
White label hosting of all Rivo software
Rivo is a completely white labelled solution that runs on your own website and domain.
Fraud protection
20+ Built-in fraud protection tools which help block bad actors
Bot protection
Protect your loyalty and referrals program from bots
Data processing agreement
Data processing agreement (DPA) is available on every plan
GDPR Compliance agreements
Require opt-in only for points transactional emails so you respect GDPR rules in your local country.
Unthrottled API access and endpoints
Reserved endpoints + 5x the API rate limits
Available only on the Custom plan
White-glove onboarding and design
Dedicated Account Manager
Technical resources at every step
Monthly strategy sessions with CSM
Rivo API Rate Limits quintupled
Early access to Rivo Accounts
Integrations
Connect Rivo to 50+ pre-built apps & integrations
Use Rivo across your entire tech stack with integrations like Klaviyo, Gorgias, Skio and Shopify Flow.
FREQUENTLY ASKED QUESTIONS
Pricing FAQ
Everything you need to know about the product and billing
What is Rivo?
Rivo is a powerful platform built to help businesses create and manage loyalty programs that engage and retain customers. It's perfect for brands looking to build strong customer relationships and encourage repeat purchases.
With Rivo, you can:
- Design and customize a loyalty program that fits your brand's needs
- Reward customers for their purchases and other actions, both online and in-store
- Track and manage customer points, rewards, and engagement
- Analyze program performance and customer behavior to optimize your strategy
What's included on each plan?
Each Rivo plan includes access to our loyalty and referral programs, customizable branding options, and detailed analytics. Higher-tier plans offer additional features such as advanced customization, priority support, and integrations with other tools and platforms.
What kind of support is included with my plan?
All Rivo plans include access to our customer support team via email and chat. Higher-tier plans also include access to Slack Connect channels, customer success managers and ways to get faster response times.
How secure is my customer data?
Rivo takes data security seriously. We use industry-standard security measures, including encryption and secure servers, to protect your data and ensure that your customer's information is safe.
Is there a free trial available?
Yes, Rivo offers a free trial so you can explore the platform and see how it fits your business needs. During the trial period, you can access all the features of the plan you're interested in, allowing you to fully experience the benefits of Rivo before committing.
Can I change my plan later?
Absolutely! You can upgrade, downgrade, or cancel your plan at any time directly from your Rivo dashboard. We offer flexible month-to-month billing, so you're never locked into a long-term contract.
