Built for
Convert one-time buyers into repeat customers
Trusted by brands like HexClad, Ridge, True Classic, Kitsch, Laura Geller, ALOHA, Heights, BERO, Pit Viper, Princess Polly and over 9,000* more
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Powering retention for Shopify Plus
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Rivo is a modern retention platform built for Shopify Plus
Accounts
Rivo Accounts
Personalized Accounts that drive retention
Designed to make customer interactions more seamless and personalized. Instead of just being a basic login page, it helps brands manage customer settings, track analytics, and provide a better shopping experience.
- Compatible with New Customer Accounts
- Login with Shop, Google and Apple
- Authentication via Klaviyo
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Loyalty
Rivo Loyalty
Fully extensible Loyalty built to scale
Go beyond simple points and rewards. Offer a fully customizable experience that integrates seamlessly with Shopify. Brands can set up tailored earning rules, offer VIP tiers, and engage customers through personalized incentives.
- Points, Cashback, VIP Tiers
- View metrics, analytics and reports
- Fully integrated in Shopify Checkout
Referrals
Rivo Referrals
Turn first purchases into organic Referrals
Easy-to-share referral links, fraud prevention tools, and seamless loyalty integration, brands can reward customers for bringing in new friends.
- Dedicated Referral pages and in-account links
- Seamless post purchase touchpoints
- Robust fraud protection
Memberships
Rivo memberships
Unlock repeat purchases and growth with Memberships
Offer VIP experiences, early access, and special rewards to your most engaged customers. Build stronger relationships, increase repeat purchases, and drive sustainable growth.
- Early access across specific groups
- Segmented discounts at checkout
- Use Store Credit at checkout
Why choose Rivo
Built by a technical team that understands retention
Once upon a time, starting a loyalty or referrals program used to be very hard and very expensive. Brick walls, API calls. Endless friction. Those days are over.
Rivo is about retention. We focus on fair month-to-month billing agreements, loyalty and referrals embedded throughout the customer journey, all wrapped up with a modern developer toolkit. Tailor made for optionality and personalization and built for 2025.
Rivo is about retention. We focus on fair month-to-month billing agreements, loyalty and referrals embedded throughout the customer journey, all wrapped up with a modern developer toolkit. Tailor made for optionality and personalization and built for 2025.
$1.5B+
revenue generated for brands*
Why should you go with Rivo? It’s how you build retention.
Fully Featured
With over 150 features, Rivo is complete with every feature you need to build customer loyalty.
Built for Shopify
Because we’re built in to Shopify, our Built for Shopify UX means you’ll already know how to use Rivo.
Open Platform
Rivo is a fully open platform. For 95% of use cases our out-of-the-box tooling does the job. For the last 5%, our API is best in class enabling full customization.
50+ integrations
We’re partnered and integrated with the best apps in the ecosystem. Rivo is deeply integrated across your entire tech stack.
+17%
Lift in AOV from referred customers
Having a great business partner is key to getting a loyalty or referral program off the ground. Since the launch of our referral program with Rivo, the entire team has been extremely responsive to customer and agent feedback. Questions are answered within minutes rather than hours or days, and a solution is often delivered soon after. This may not sound like a big deal, but quick responses from our business partners equals faster responses to our customers and higher CSAT scores. I don’t know how many other clients the Rivo team has, but they always make us feel we are priority number one.
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10%
Sales generated by Sparkle Members
“After migrating to Shopify Plus in Fall 2021, we wanted a platform that could import the pre-existing reward members from our previous app, while keeping up with our rapid growth. After evaluating some of the outdated loyalty program options, Rivo was the clear winner, offering all the tools we needed to enhance customer engagement and the setup was seamless.”
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24h
Migration turnaround time
Staying on-brand was extremely important for us. We toyed with the idea of starting a rewards program for a while, but never found an app that integrated into the places we wanted it to. Rivo’s onboarding team made it seamless by helping us with the page design, and custom icons, and getting the project off the ground before our deadline
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27%
Repurchase rate lift in the first 30 days
The Rivo team has been extremely accommodating for our brand and loyalty needs. They’re always keeping us up to date with the latest Shopify integrations and ways to boost our retention efforts - definitely a team that works with you every step of the way.
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$800K+
Loyalty revenue in under 6 months
We chose Rivo due to the developer friendly nature of the product. Nike and Ultra Football are both very tech forward and Rivo’s platform was the only option that covered everything that we required for while also offering support with customisations. We were also incredibly impressed with Rivo's level support even across time zones – Rivo is a clear standout and we would highly recommend them as a loyalty partner.
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156%
Lift in AOV for members
We explored half a dozen loyalty providers and found that most we’re all hat, no cattle. They made big promises, but also that came with an even bigger price tag. Choosing Rivo meant we had a long term partner that was committed to working with us to see the value, without the enormous price tag.
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Fully customizable, modern loyalty & referrals built for Shopify
Your loyalty & referrals program should be integrated into the customer journey. With Rivo it is.
Inspiration
How other brands are using Rivo
